Chaport Live Chat Review - The top simplified live chat in the market
4 min read

Chaport Live Chat Review - The top simplified live chat in the market

Are you looking fr better ways to engage with your website visitors? Check out this Chaport Live Chat review and see what it has to offer!
Chaport Live Chat Review - The top simplified live chat in the market

Engaging with your visitors is not as simple as it sounds; there are many factors involved in the process, and you have to set up a chat that is truly captivating. In the ever-growing market, there is one name that has captured the attention of many - Chaport is a live chat service that has gained a lot of attention in recent years.

So I thought I’d give it a try and see what all the fuss is about. I have to say, I was impressed by its service and I’m about to tell you why. Read ahead to know what you can expect from Chaport and whether you should give it a try.

Simple, Yet Awesome Live Chat You Must Have on Your Website!

Headquartered in Yoshkar-Ola, Chaport is an advanced live chat solution that is designed to make communication with customers as easy as it is to chat with friends. The application runs on almost all operating systems, including iOS, Android, Mac, Windows, Web, and more. Not only that, but you can also integrate Chaport with more than 1500 apps via Zapier or API.

Chaport has a cloud-based deployment type which makes it even more convenient.

This communication channel allows you to get closer to your prospect and convert them into customers through effective communication. And you don’t even have to be online all the time in order to make it possible. Your visitors can leave a message for you even when you are offline. You can enable email notifications for your customers, so when you get back to them, they will be notified immediately.

Another wonderful feature that is offered by this tool is that you can integrate the communication medium with social media, file sending, saved replies, group chats, widget customization, and so much more. So when we say the tool was built to make communication with visitors fun and easy, we really mean it! We also love the fact that you can try this chat solution directly on your website without having to install any widget.

Moreover, the pricing is super affordable, which makes the platform all the more appealing. There is a 14-days free trial period when you will be offered all the features for free. You can decide to upgrade to the pro plan after that or simply stick with the free plan. More details on it later in the article.

The target users of this platform are:

  • Freelancers
  • Startups
  • SMEs
  • Agencies
  • Enterprises

The tool is supported in the following regions:

  • Australia
  • Brazil
  • Canada
  • China
  • Europe
  • Germany
  • India
  • Japan
  • Mexico
  • Middle East
  • United Kingdom
  • United States

Moreover, Chaport supports 25 languages, including Chinese, Dutch, English, French, German, Indonesian, Italian, Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian, and more.

Features

The key features that are offered Chaport include:

  • Premium chat widgets to engage your visitors; works even on unresponsive websites
  • Fully featured mobile apps for both iOS and Android
  • Intriguing Desktop apps for Windows, Mac, and other operating systems
  • Group chats
  • Forever free plans that offer unlimited chats
  • API and Zapier integration
  • Receives text messages even when you’re offline
  • An extensive library of emojis
  • Typing insights
  • Reporting inappropriate messages
  • Attachment sharing
  • Saved replies
  • Auto invitations

Moreover, you will get access to a well-organized customer database and assign management to your team. There is also a geo-targeting and visitor targeting feature on this tool that increases your chances of converting prospects. You can also set up shortcut messages and persistent chats. While you can send automated messages to all your visitors, the platform also allows you to send out personal greetings. And if your customers report any issue, you can simply track the issue from the large database. And the best part, you will get multiple website support with this live chat solution — one subscription for multiple sites that too in multiple languages!

Power of JavaScript API

You can connect your Chaport plan with more than 750 apps by using Zapier. That’s not all; the platform allows you to connect the chat with any app using its JavaScript API. This feature makes the chat one of the most effective, thus appealing ones in the market.

Chaport Price Plan Comparison

There are two plans on Chaport — one paid and the other is free.

The tool offers you a free trial for 14 days. During this trial period, you will be offered all the features available on the solution. Once the trial period is over, you can either choose to keep using the free plan — for as long as you want — or upgrade to a pro plan. The pro plan costs only $9.80 per month if you decide to be billed annually and $14 if paid monthly.

The free plan offers you an unlimited number of chats as well as training and prompt support. Not only that, but you will also get a 30-days chat history along with basic reports and widget customization.

Here’s a thorough comparison between the price plans to help you decide which one to get:

Chaport Live Chat Review
Chaport Live Chat Pricing Plan

Free Plan:

  • One operator seat along with operator photos
  • Unlimited registered operator
  • 30 days of chat history
  • Multilingual chat widgets
  • No API or app integration available
  • No Chaport Branding Removal
  • No Auto-Invitation available on the Free Plan
  • Offers brief visitor information

Pro Plan:

  • You can pay for as many operators as you need along with their operator photos
  • Unlimited registered operator
  • Unlimited days of chat history
  • Multilingual chat widgets
  • API and app integration is available on the Pro Plan; social media integration available
  • Chaport Branding Removal with five paid seats
  • Auto-Invitation available on Pro Plan
  • Detailed visitor information is available along with insights into their behavior

Conclusion

Chaport is an excellent live chat solution for eCommerce and offers superb conversion rates. I have prepared this elaborate Chaport review in order to provide you with an insight into the tool. As you can tell from the article, I loved the performance and responsiveness of the live chat, and I believe you will too. Be sure to give it a go!

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